Our company was born with a differentiated proposal to offer the public products that are global trends. We currently serve all of Brazil, with the best products and fair prices. We work with the Mercado Pago receiving company, to offer our customers more security at the time of purchase. We have a variety of quality products, at an affordable price with guaranteed delivery throughout the country. Our store is completely online, allowing you to purchase from the comfort of your home or wherever you are. If you have any questions, please contact us via our customer service form or email.

Our product exchange policy targets our store.

All of our products are guaranteed to provide the customer with complete security in relation to the purchased products issued against manufacturing defects.

We also exchange products that were different from those ordered by the customer.

If you receive a product from us with a manufacturing defect or different from what you ordered, follow the following steps to exchange it:

1. Please inform our team about the problem via our email, sending clear photos of the defective product or the wrong product you received, within 3 days of receipt.

Please note, we will not make exchanges or refunds after this period.

2. Your complaint will be analyzed within a maximum of 2 business days and, once the problem is identified, we will contact you via email and you will be able to choose one of the following alternatives:

Receive a refund of the amount paid.

Receive a new product equal to the one ordered.

Receive a product of similar value.

Receive a coupon with the value of the product to use on future purchases.

We do not exchange products that are inappropriate for the customer: We provide the measurements in centimeters of our products so that there is no error when choosing the size.

According to the Consumer Protection Code - Article 18, there is no legal obligation for the retailer to make exchanges due to consumer regret regarding color, size, model, or any other hypothesis. The right guaranteed to the customer by the consumer protection code is to exchange only in the case of defective products.

Our Store respects your privacy because it guarantees the complete confidentiality of the information you provide to us. Only data such as email and name are stored in our database with the aim of improving our relationship through email, direct mail, among other forms of interaction. This way, we can always offer you the best products and services. Your credit card number is only used by Mercado Pago and only during purchase processing, and is not, in any way, stored in the files after the transaction. Your email address will only be used to contact you about your orders or publicize promotions and launches on our website, and may be canceled by you at any time. If you have any questions or suggestions regarding our privacy policy, please get in touch. Our Store guarantees the security of your purchase and respects your privacy.

Delivery time to anywhere in Brazil varies from 20 to 90 days after payment confirmation.

Remembering that we provide the tracking code for all products. To track, use the link below:

• TRACKING

Tracking codes take 5 to 10 business days to be passed on to you, the customer.

We will refund the amount relating to purchases made that are lost or that exceed 90 days after payment confirmation for delivery.

The deadline varies according to the agility of the Post Office and customs, but it usually takes between 25 and 45 days on average. The deadline for delivery is up to 90 working days.

After the stipulated deadline, we recommend that you contact the Post Office to clarify the reason for the delay.

If the post office does not have your order, please contact us immediately so we can check with our suppliers.

If we confirm that there is a problem in the logistics of your order, we will refund your purchase in FULL immediately after these verification steps.

It is important that you provide the means to carry out delivery to the address registered in your order. After 3 (three) proven delivery attempts, you will have to pick up the order at a Post Office close to your address. Storage fees are charged if not removed within 7 calendar days. The fee amount depends on the weight/volume of the product.

We use cookies to make your access personalized according to your tastes and choices and, therefore, ensure that your experience in our store is the best possible.

This Policy aims to provide objective and clear information about what cookies are, what role they play and how to configure them.

What are Cookies?

Cookies are small text files or fragments of information that are downloaded to your computer, smartphone or any other device with internet access when you visit a website.

They contain information about your browsing in our store and only retain information related to your preferences.

Thus, this page can store and retrieve data about your browsing habits, in order to improve the user experience, for example.

It is important to emphasize that they do not contain specific personal information, such as sensitive or banking data.

Your browser stores cookies on your hard drive, but they take up minimal memory space and do not affect your computer's performance. Most information is deleted when you end the session, as you will see in the next topic.

1. Types of Cookies

Cookies, regarding their owners, can be:

Proprietary cookies: these are cookies set by us or by third parties on our behalf

Third-party cookies: these are cookies set by trusted third parties in our application

Cookies, in terms of their lifespan, can be:

Session or temporary cookies: these are cookies that expire as soon as you close your browser, ending the session.

Persistent or permanent cookies: these are cookies that remain on your device for a specified period of time or until you delete them.

Cookies, in terms of their purpose, can be:

Necessary cookies: these are essential cookies that enable navigation in our applications and access to all resources; If these, our services may perform poorly or not work at all.

Performance cookies: these are cookies that optimize the way our applications work, collecting anonymous information about the pages accessed.

Functionality cookies: these are cookies that remember your preferences and choices (such as your username)

Advertising cookies: these are cookies that target advertisements based on your interests and limit the number of times the advertisement appears.

2. Why do we use Cookies?

Through cookies, we seek to optimize your navigation on our page based on your preferences and, with this information, adjust the content to make it more relevant to you.

Cookies participate in this process by storing, reading and executing the data necessary to fulfill our objective.

3. Cookies Management

The installation of cookies is subject to your consent. Although most browsers are initially configured to automatically accept cookies, you can review your permissions at any time, in order to block, accept them or activate notifications when some cookies are sent to your device.

Currently, the first time you access our website, you will be asked to agree to their installation. Only after your acceptance will they be activated.

To this end, we use a system (information banner or other mechanism that alerts and requests consent) on our home page. In this way, we not only ask for your agreement, but also inform you that continued browsing on our website will be understood as consent.

As already mentioned, you can, at any time and at no cost, change permissions, block or refuse cookies. You can also configure them on a case-by-case basis. However, revoking consent for certain cookies may prevent the correct functioning of some features of the platform.

To manage your browser's cookies, simply do so directly in your browser settings, in the Cookies management area.

You can access tutorials on the topic directly through the links below:

If you use Internet Explorer.

If you use Firefox.

If you use Safari.

If you use Google Chrome.

If you use Microsoft Edge.

If you use Opera.

4 . Final dispositions

For us, privacy and trust are fundamental to our relationship with you. We are always updating ourselves to maintain the highest security standards

Therefore, we reserve the right to change this Cookies Policy at any time.